Terms of service
TERMS OF SERVICE — DESIRE BRAND
**Last updated: April 14, 2026**
**Website:** desirebrand.co
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## OVERVIEW
This website is operated by Desire Brand. Throughout the site, the terms "we," "us," and "our" refer to Desire Brand. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms").
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
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## SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature.
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## SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve transmissions over various networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
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## SECTION 3 — PRODUCTS
All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. Product descriptions and prices are subject to change at any time without notice.
**Preorder Items:** Some products on our store are offered as preorders. By placing a preorder, you authorize us to charge your payment method at the time of purchase. Preorder items are made to order and will ship once production is complete. Estimated timelines are provided on each product page and are subject to change.
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## SECTION 4 — PRICING & PAYMENT
We reserve the right to change prices at any time. All prices are listed in USD. Payment is due at the time of purchase. We accept major credit cards, Shop Pay, Google Pay, Apple Pay, and other payment methods available at checkout.
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## SECTION 5 — SHIPPING & DELIVERY
We ship to addresses within the United States. Shipping times vary depending on your location and the product ordered. For preorder items, shipping begins after production is complete. Estimated production and shipping timelines are displayed on each product page.
Local pickup may be available for select orders. Pickup details, if applicable, will be communicated at the time of order confirmation.
We are not responsible for delays caused by carriers, customs, or circumstances outside our control once an order has been handed off to the shipping carrier.
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## SECTION 6 — RETURNS & REFUNDS
**Preorder items:** Because our products are made to order, we do not accept returns or exchanges unless the item arrives damaged or defective. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at the email below and we will make it right.
**Standard items:** If applicable, return requests must be made within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Customer is responsible for return shipping costs unless the item is defective.
We reserve the right to refuse returns that do not meet the above criteria.
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## SECTION 7 — ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.
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## SECTION 8 — THIRD-PARTY LINKS
Our store may include content or links from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and we do not warrant and will not have any liability for any third-party materials or websites.
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## SECTION 9 — USER COMMENTS & SUBMISSIONS
If you send us certain specific submissions or creative ideas, you agree that we may, at any time, edit, copy, publish, distribute, and use in any medium any comments that you submit to us. We have no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to comments.
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## SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
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## SECTION 11 — PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to solicit others to perform or participate in unlawful acts, to violate any regulations or laws, to infringe upon intellectual property rights, to harass, abuse, or harm another person, or to submit false or misleading information.
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## SECTION 12 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods of time without notice.
To the fullest extent permitted by law, Desire Brand shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
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## SECTION 13 — INTELLECTUAL PROPERTY
All designs, graphics, logos, and content on desirebrand.co are the property of Desire Brand and may not be reproduced, distributed, or used without express written permission.
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## SECTION 14 — CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
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## SECTION 15 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
**Desire Brand**
**Website:** desirebrand.co
**Email:** jack@desirebrand.co